Konica Minolta expands Client Engagement Centre to help UK organisations accelerate digital transformation

Konica Minolta Business Solutions (UK) Ltd has expanded its Client Engagement Centre (CEC) to help customers explore the potential of digital workplace transformation in their organisation and across key sectors and departments.

The enhanced facility in Houghton Regis near Luton now provides customers with a single, immersive environment to experience the complete breadth of Konica Minolta’s digital workplace, print, and intelligent video solutions alongside its wider Production Print (PP) and Industrial Print (IP) solutions – all under one roof.

The expansion marks the second phase of the CEC’s development and represents one of Konica Minolta’s most significant investments in the UK.

Rob Ferris

Chief Executive Officer of Konica Minolta Business Solutions (UK) Ltd

"This is an important moment for our business and our customers. The expanded CEC brings our entire portfolio to life in one place and shows how our product lines work together to solve real customer challenges. It is a key part of our journey in the UK and demonstrates the strength of Konica Minolta’s imaging heritage across print, video, and digital transformation technologies.”

The CEC serves as a central hub for customer engagement, enabling tailored discovery and innovation workshops, pre‑sales conversations, partner forums, and tailored demonstrations. With 75% of customer visits resulting in a sale, the CEC continues to prove the value of co-innovation and discovery through to live, real‑world demonstrations of customer value.

Visitors to the expanded CEC can now explore a wide range of solutions, including:

Commercial Print & Publication Services
Packaging & Label Production
Inplant & Transactional Print
Graphical and Sign Services
Print Room Automation
Intelligent Video Solutions (VSS) - including ANPR, thermal imaging, the Nurse Assist patient monitoring system, and the FORXAI Smart Mirror
Workflow & Automation Services
Managed Cloud Services
Intelligent Information Management
Managed Print & Scan
Business Process OutsourcingDigital Workplace Solutions - including ERP integrations and smart workplace technologies

Neil Murray

Head of Solutions Sales, Konica Minolta Business Solutions (UK) Ltd

“The CEC is central to how we turn business challenges into measurable outcomes. By bringing all our Workplace Transformation Solutions into the space, we can now demonstrate the full scale, speed, and safety of our solutions in a single environment. Customers aren’t looking for products – they’re looking for answers to real‑world problems. The CEC allows us to show exactly how we deliver those outcomes.”

The expanded CEC also strengthens Konica Minolta’s position as a trusted partner for digital transformation across the UK. With 98% of visitors recommending the experience, the centre has become a destination for discovery, collaboration, and sector‑specific innovation.

Francis Thornhill

Head of Customer and Solutions Marketing at Konica Minolta Business Solutions (UK) Ltd

“We are making the CEC a platform for growth for our customers. With this new expansion, the CEC helps customers to explore a new set of possibilities to transform their workplaces and operations to meet their goals - and then see this potential come to life through live tailored demonstrations from across our solutions portfolio. It’s exciting to be expanding on this impressive space and experience that reflects our values."

The CEC also continues to host industry events, open days, roundtables, and partner sessions, including those with the IPIA, Picon, and BPIF, reinforcing its role as a collaborative hub for the wider print and digital workplace community.

Rob Ferris concluded: “The CEC shows the permanence of our commitment to the UK market. It is a place where customers can see the impact of our technologies first‑hand and understand the value of working with Konica Minolta as a long‑term partner.”

Visits to the Client Engagement Centre are now available to book online here, offering tailored demonstrations aligned to each organisation’s transformation goals.